Refund policy

At SunnySideUpShop, we want you to feel happy and confident about every purchase. If you are not completely satisfied with your order, you may request a return within 14 days of receiving your item. To be eligible for a return, the product must be unused, in its original condition, and returned in the original packaging.

Once your return request is approved, you will receive instructions on how to send the item back. After we receive and inspect the returned product, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within a few business days, depending on your payment provider.

Please note that certain items such as final sale products, damaged items caused by misuse, or items returned without prior authorization may not qualify for a refund. If you receive a damaged or incorrect item, please contact us as soon as possible so we can resolve the issue quickly.

For any return or refund related inquiries, customers may contact our support team using the contact details provided on the website.